Frequently Asked Questions

Whether you’re a first-time rider, curious local, or a business exploring partnership opportunities, this FAQ covers the essentials. Still have questions? Contact us and we’ll be happy to help.

How are businesses selected for each Collective?

Drifters City Bike Share is curating each Collective with businesses that align with the program’s goals: promoting sustainability, improving mobility, and celebrating the culture of St. Augustine. It’s a curated opportunity—not open to everyone.

What are the Collectives?

The Collectives are neighborhood sponsorship groups made up of standout local businesses. Each Collective has its own identity (like Lincolnville, King Street, Uptown, etc.) and includes 15 sponsor spots tied to that district.

What’s included in a sponsorship?

Sponsors receive a permanent pin on the app map, promotional space within the app and website, logo visibility on local docking stations, and inclusion in citywide marketing campaigns (social media, email, and press releases).

Can my business sponsor the bike share program?

TBD

Where can I find bike share stations?

Stations will be placed throughout key zones in the city, including Francis Field, both sides of the Bridge of Lions, and major downtown and uptown areas. This helps visitors park on the outskirts and ride into the heart of St. Augustine.

How does the bike share work?

It’s a point-to-point system—you pick up a bike at one dock and return it to another. Just download the app, create an account, unlock a bike, and ride. Hourly rates apply, and the app will guide you to docking stations, local attractions, and participating businesses.

What is Drifters City Bike Share?

Drifters City Bike Share is a public bike share system launching in partnership with the City of St. Augustine. It offers a convenient, eco-friendly way to explore the city using custom-designed bikes and strategically placed docking stations.