Frequently Asked Questions

Whether you’re a first-time rider, curious local, or a business exploring partnership opportunities, this FAQ covers the essentials. Still have questions? Contact us and we’ll be happy to help.

Can we have a docking station at our businesses?

Yes! If you have space on property that works, we can add a minimum of 2 single docking spots up to 6.

How many bikes to docking stations will there be?

We strive to have double the docking locations as bikes. When we launch the system, our goal is to have 80 to 100 bikes with 140 to 180 docking locations.

What exactly do our sponsorship funds go towards?

Funds go directly to cover the cost of hard goods and installation to launch this collabreative initiative . Nothing more! This is a public funded project. Funded by our small business community and designed to work for our small business community.

How many bikes will this program have and are they E Bikes?

The City of St. Augustine has required a percentage of the program have E Bikes. So to start off we will have the majority be of our geared pedal bikes with a small percentage of E Bikes in the mix.

Our system will launch with 80 to 100 bikes an about 10% of those will be E Bikes. You will be able to identify the E Bikes in the app.

How are businesses selected for each Collective?

Drifters City Bike Share is curating each Collective with businesses that align with the program’s goals: promoting sustainability, improving mobility, and celebrating the culture of St. Augustine. It’s a curated opportunity—not open to everyone.

What are the Collectives?

The Collectives are neighborhood sponsorship groups made up of standout local businesses. Each Collective has its own identity (like Lincolnville, King Street, Uptown, etc.) and includes 15 sponsor spots tied to that district.

What’s included in a sponsorship?

Sponsors receive a permanent pin on the app map, promotional space within the app and website, logo visibility on local docking stations, and inclusion in citywide marketing campaigns (social media, email, and press releases).

Can my business sponsor the bike share program?

TBD

Where can I find bike share stations?

Stations will be placed throughout key zones in the city, including Francis Field, both sides of the Bridge of Lions, and major downtown and uptown areas. This helps visitors park on the outskirts and ride into the heart of St. Augustine. We will have 14 tower locations with other single docking stations at businesses around town. Making it easy to find a bike or station on Anastasia Island and Downtown.

How does the bike share work?

It’s a point-to-point system—you pick up a bike at one dock and return it to another. Just download the app, create an account, unlock a bike, and ride. Hourly rates apply, and the app will guide you to docking stations, local attractions, and participating businesses.

What is Drifters City Bike Share?

Drifters City Bike Share is a public bike share system launching in partnership with the City of St. Augustine. It offers a convenient, eco-friendly way to explore the city using custom-designed bikes and strategically placed docking stations on our interactive map. The map highlights participating businesses as key destinations to drive users to local businesses.

In the News: Drifters City Bike Share

From local spotlights to regional news segments, each story highlights how the bike share is improving mobility, supporting small businesses, and shaping the future of St. Augustine. View the full press coverage and see why community leaders and journalists are excited to ride along.

Ian interviewed on WJCT News about Drifters Bike Share program.